AI & automation

The repetitive work in your business, run by AI

Sprio answers the calls and WhatsApp chats your customers start, then handles the routine steps that follow, from confirming the order to updating your CRM. Your team is left free for the calls that actually need a person.

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Works with the CRMs, stores, and payment tools Indian teams already run on.

One order, handled end to end
0.8s
Call answeredSprio picks up before the second ring and greets the customer by name.
~20s
Order confirmedReads back the address, checks intent, and flags anything unclear.
live
WhatsApp sentShares tracking and a payment link while still on the line.
after
Records updatedWrites the outcome to your CRM and books a callback if needed.

The work Sprio takes off your team

Most teams lose hours a day to jobs that follow the same script every time. Those are the jobs Sprio is built to run, in Hindi and regional languages, without a queue.

📞

Order and COD confirmation

Calls the customer within half an hour of an order, confirms the address, and holds anything they do not confirm before you ship it.

💳

Payment and renewal reminders

Follows up on due EMIs, subscriptions, and invoices, and sends a payment link on WhatsApp during the same conversation.

🪪

KYC and verification

Explains which documents are needed, answers the usual questions, and books a branch or video slot when one is required.

📅

Appointment booking

Reads your calendar, offers open slots, and confirms by WhatsApp, so nobody has to sit on the phone to schedule.

🎯

Lead qualification

Answers a new enquiry in seconds, asks your qualifying questions, and passes warm leads to sales with the full transcript.

📄

Receipts and reports

Generates and sends confirmations, certificates, and end-of-day summaries, and keeps a copy where your team can find it.

What that looks like in practice

0s

Average time to answer an inbound call, day or night.

No hold music, no menu tree.
0+

Indian languages, including Hindi, Hinglish, Tamil, and Telugu.

Switches language when the caller does.
0/7

Every call and message answered, with no shifts to staff or roster gaps.

Handles a hundred calls or a thousand the same way.

The same day, with and without Sprio

Same order events. The difference is who does the follow-up, and how fast.

Without Sprio

  • ✕ COD orders ship before anyone confirms them, and a quarter come back unsold.
  • ✕ Reminder emails go out late and mostly sit unread.
  • ✕ A missed delivery waits in a queue until someone has time to call.
  • ✕ Enquiries that come in after hours are answered the next morning, if at all.

With Sprio

  • ✓ A confirmation call goes out in half an hour, so only real orders ship.
  • ✓ The reminder is a voice call with a payment link, sent while intent is warm.
  • ✓ The customer is called within two hours and a new slot is booked on the spot.
  • ✓ Every enquiry is answered in seconds, at 2 PM or 2 AM.

Where teams put it to work first

Pick a sector to see the jobs Sprio usually starts with.

COD confirmationVerify address and intent before dispatch to cut returns.
Cart recoveryCall 45 minutes after a checkout is abandoned, with a fresh link.
Delivery reschedulingFix the address and book a new slot when a delivery fails.
Review collectionAsk for a rating three days after delivery and log any issue.
EMI remindersCall a week before the due date and take payment on WhatsApp.
Re-KYCWalk customers through periodic verification and book a slot.
SIP recoveryReach investors before a mandate lapses and re-activate it.
Card activationNudge new cardholders who have not made a first transaction.
Appointment remindersConfirm, reschedule, and cut no-shows without front-desk calls.
Medication check-insRemind chronic patients and flag anyone who reports a problem.
Report ready alertsTell patients a report is ready and share it on WhatsApp.
Health camp outreachInvite and register attendees in their own language.
Lead qualificationAnswer a new enquiry in seconds and score it before it cools.
Site visit bookingOffer slots, confirm, and send the location on WhatsApp.
Follow-upsStay in touch with warm buyers so leads do not leak.
Payment remindersNudge on booking amounts and instalments politely.

It plugs into what you already use

Sprio reads your order, lead, and payment events as they happen, and writes outcomes back. No new dashboard for your team to learn.

Zoho CRMHubSpotSalesforce LeadSquaredShopifyWooCommerce RazorpayShiprocketDelhivery WhatsApp APIGoogle CalendarAny REST API

Questions teams ask before they start

How is this different from the IVR we already have?
An IVR makes people press buttons and read from a fixed tree. Sprio holds a real conversation, works out what the caller wants from their first few words, and takes the action itself, whether that is booking a slot or updating a record.
Does it really work in Hindi and regional languages?
Yes. It speaks Hindi, Hinglish, and several regional languages, and it switches when the caller does. A shopper in Patna hears Hindi, a shopper in Coimbatore hears Tamil, from the first word.
How long does it take to go live?
Most teams start with one job, such as COD confirmation, and are live within a working week. Deeper CRM work takes a little longer, and our team sets up the connections and call flow for you.
Is the calling compliant with Indian rules?
Lists are scrubbed against the TRAI DND and NDNC registries before any campaign, calls run only between 9 AM and 9 PM, and opt-outs are recorded and honoured. Every call is logged with a transcript you can export.
What happens when a call needs a person?
Sprio hands the call to your team with the full context and transcript, so the customer does not have to repeat themselves. You set the rules for when that handover happens.

See it run on your own numbers

Tell us the one job that eats the most time this week. We will show you the agent for it and place a live call to your phone in the language you choose.

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