About Sprio

We answer the calls and messages your business can't get to

Sprio builds voice and WhatsApp agents for India. They pick up in Hindi and regional languages, hold a real conversation, and finish the task on the call, so businesses stop losing customers to missed calls and slow replies.

Why we started Sprio

India runs on phone calls. A customer wants to know where an order is, whether a slot is free, or how to pay a bill, and they call. Most businesses cannot staff every one of those calls, so people wait on hold, hang up, and buy somewhere else.

We built Sprio to answer those calls the way a good team member would: quickly, in the caller's own language, and with the ability to actually do something. Confirm the order. Book the visit. Send the payment link. Update the record. The caller gets an answer, and the business keeps the sale.

Sprio is part of Cubikey, and the team works across offices in Bengaluru and Boston. More than 60 enterprises across India now run their calling and messaging on it.

What we mean by an agent

Not a chatbot with a voice bolted on, and not a phone menu. A system that understands what the caller wants from the first few words and takes the action before the call ends.

Where we are today

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Enterprises across India using Sprio for calls and messaging.

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Indian languages spoken, with mid-call switching.

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Average time to answer an inbound call.

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Offices, in Bengaluru and Boston.

How we build

A few things we hold to, whatever the industry or use case.

Answer in the caller's language

Hindi, Hinglish, Tamil, Telugu, and more. Sprio follows the caller and replies in the same language, from the first word.

Finish the task on the call

An agent that only reads a script is a fancier menu. Sprio books, confirms, sends the link, and writes the outcome back to your system.

Stay inside the rules

Lists are scrubbed against TRAI DND before a campaign, calls run within permitted hours, and every call is logged with a transcript you can export.

Fit the tools you have

Sprio connects to your CRM, store, and payment tools and works alongside them. There is nothing new for your team to log into.

The people behind it

A team with long experience in marketing, data, and building products for Indian businesses.

KN

Karunakaran Naidu

CMO, Growth & Strategy
19+ years in marketing
VP

Vivek Payasi

CTO, AI & Digital
IIT Madras, data engineering
BK

Baiju KB

Senior Director, Growth
18+ years in marketing
KP

Kaustubh Pawar

Senior Manager, Data Science
IIT Madras, data engineering

Where to find us

India

Bengaluru

1794 36/3, 27th Main Road, 2nd Sector, ITI Layout, Sector 7, HSR Layout, Bengaluru.

United States

Boston

501 Boylston Street, Boston, MA 02116.

Want to see it handle one of your calls?

Tell us the call your team gets most often. We will show you the agent for it and place a live call to your phone in the language you pick.

Book a demo